Armed Forces Compensation Scheme and War Pensions
Commons · Question 2917 · Tabled 19 May 2026 · Ministry of Defence · Official record
Answered 1 Jun 2026
Question
Asked by Ben Spencer
To ask the Secretary of State for Defence, what proportion of complaints relating to the War Pension Service and Armed Forces Compensation Scheme were upheld in each of the last three years.
Answer
Answered by Louise Sandher-Jones, 1 Jun 2026
The dedicated Complaint Resolution Team (CRT) is able to assist with any aspect of the service received during an individual’s War Pension Scheme (WPS) or Armed Forces Compensation Scheme (AFCS) claim. Formal CRT outcomes were not centrally recorded until...