Written questions

Health Services: Digital Technology

Commons · Question 2605 · Tabled 18 May 2026 · Department of Health and Social Care · Official record

Answered 21 May 2026

Question

Asked by Claire Young

To ask the Secretary of State for Health and Social Care, what assessment his Department has made of the potential impact of low digital literacy on patients' ability to access GP services.

Answer

Answered by Stephen Kinnock, 21 May 2026

General practices (GPs) are independent businesses that hold contracts with the National Health Service to perform essential services to the public. As a part of this contract, we require practices to provide online consultation tools. Online consultation...