Civil Servants: Workplace Pensions
2026-05-17 · Cabinet Office · 2513 · Official question
Question
To ask the Minister for the Cabinet Office, what assessment he has made of the adequacy of staffing resources at Capita to manage case volume, following the Civil Service Pensions recovery plan being completed.
Answer
The Cabinet Office awarded the contract to administer the Civil Service Pension Scheme to Capita in November 2023 under the previous government. The issues and delays facing a number of civil servants and pension scheme members in receiving their pension ...