Armed Forces: Complaints
2026-05-12 · Ministry of Defence · 773 · Official question
Question
To ask the Secretary of State for Defence, how many staff hours were spent working on complaints made to the Service Complaints Ombudsman for the Armed Forces in i) 2023, ii) 2024 and iii) 2025.
Answer
Detailed information concerning the numbers, nature and timeliness of Service Complaints was published by the Service Complaints Ombudsman for the Armed Forces (SCOAF) in its Annual Reports which were laid before Parliament, and in the supporting Annual S...