Armed Forces: Complaints
2026-05-12 · Ministry of Defence · 772 · Official question
Question
To ask the Secretary of State for Defence, what the nature is of complaints made to the a) Service Complaints Ombudsman for the Armed Forces and b) Armed Forces Commissioner that have taken more than 24 weeks to respond to in each of the last five years.
Answer
Detailed information concerning the numbers, nature and timeliness of Service Complaints was published by the Service Complaints Ombudsman for the Armed Forces (SCOAF) in its Annual Reports which were laid before Parliament, and in the supporting Annual S...