Railways: Staff
Commons · Question 376 · Tabled 13 May 2026 · Department for Transport · Official record
Answered 22 May 2026
Question
Asked by Jerome Mayhew
To ask the Secretary of State for Transport, what minimum English language proficiency requirements apply to frontline rail staff responsible for passenger information and safety critical communications.
Answer
Answered by Simon Lightwood, 22 May 2026
The Immigration Act 2016 places a statutory duty on public sector employers to ensure that public facing workers can speak fluent English. This requirement applies to frontline rail staff responsible for providing passenger information including guards, d...