Written questions

Airlines and Travel Agents: Armed Conflict

Commons · Question 127870 · Tabled 16 Apr 2026 · Department for Transport · Official record

Answered 24 Apr 2026

Question

Asked by Sarah Dyke

To ask the Secretary of State for Transport, whether her Department has issued guidance on the application of the ‘Act of War’ clause for customers of travel agents and airlines; and whether there are regulatory protections in place to ensure passengers r

Answer

Answered by Keir Mather, 24 Apr 2026

In the UK, Regulation 261/2004 sets out the rights of passengers in the event of cancellations, long delays and denied boarding. Where UK law applies, if a flight is cancelled by the airline, then passengers would be entitled to a choice between a full re...