Written questions

Revenue and Customs: Staff

Commons · Question 127622 · Tabled 15 Apr 2026 · Treasury · Official record

Answered 24 Apr 2026

Question

Asked by Brian Leishman

To ask the Chancellor of the Exchequer, when HMRC will publish full staffing projections for Managed Service Provider and HMRC customer services staff.

Answer

Answered by Dan Tomlinson, 24 Apr 2026

HMRC is currently in an initial proof‑of‑value phase for its use of MSPs, which is helping to inform longer‑term workforce planning. At this stage, HMRC has no plans to publish full staffing projections for either MSPs or HMRC customer services staff.Deci...