Housing Ombudsman Service: Standards
Commons · Question 127693 · Tabled 15 Apr 2026 · Ministry of Housing, Communities and Local Government · Official record
Answered 23 Apr 2026
Question
Asked by Ben Maguire
To ask the Secretary of State for Housing, Communities and Local Government, what assessment he has made of the adequacy of the Housing Ombudsman Service's (a) funding, (b) staffing levels and (c) case management capacity for its caseload and adherence to
Answer
Answered by Matthew Pennycook, 23 Apr 2026
The Housing Ombudsman is an independent, impartial and free service for social housing residents.My Department remains committed to ensuring it meets its strategic objectives and is delivering value for money.Since 2021 to this year, demand for the Housin...