Revenue and Customs: Staff
Commons · Question 126511 · Tabled 10 Apr 2026 · Treasury · Official record
Answered 15 Apr 2026
Question
Asked by Kim Johnson
To ask the Chancellor of the Exchequer, when she expects the joint HMRC and PCS evaluation of the Managed Service Provider Proof of Value trial will be completed and published.
Answer
Answered by Dan Tomlinson, 15 Apr 2026
HMRC is currently in the Proof of Value phase for the use of Managed Service Providers (MSPs), supported by a joint evaluation agreed with the PCS trade union. The evaluation covers service quality, productivity, customer experience and value for money, a...