NHS: Correspondence
Commons · Question 126064 · Tabled 10 Apr 2026 · Department of Health and Social Care · Official record
Answered 16 Apr 2026
Question
Asked by Scott Arthur
To ask the Secretary of State for Health and Social Care, what steps he is taking to improve the timeliness of NHS appointment notifications; and what assessment he has made of the effectiveness of different communication methods, including letters, text
Answer
Answered by Zubir Ahmed, 16 Apr 2026
The Government is committed to supporting access to care and reducing missed appointments. The NHS App provides a core national channel for patients to view, receive, and manage appointment information across a range of care settings whilst ‘NHS Notify’ e...