Written questions

Social Security Benefits: Hearing Impairment

Commons · Question 125841 · Tabled 10 Apr 2026 · Department for Work and Pensions · Official record

Answered 20 Apr 2026

Question

Asked by John Grady

To ask the Secretary of State for Work and Pensions, what steps his Department is taking to improve service accessibility for deaf claimants who also have additional support needs.

Answer

Answered by Sir Stephen Timms, 20 Apr 2026

The Department is committed to pursuing a just, equal, and inclusive society, ensuring independence and control for everyone, including our deaf customers. Customers can communicate with us using Relay UK. We also offer email as a reasonable adjustment as...