Driving Tests: Conduct
Commons · Question 125483 · Tabled 10 Apr 2026 · Department for Transport · Official record
Answered 20 Apr 2026
Question
Asked by Melanie Onn
To ask the Secretary of State for Transport, what assessment she has made of the effectiveness of the Driver and Vehicle Standards Agency's complaints procedures for candidates who experience inappropriate behaviour from driving examiners.
Answer
Answered by Simon Lightwood, 20 Apr 2026
The Driver and Vehicle Standards Agency (DVSA) has a published complaints process which enables driving test candidates to raise concerns about the standard of service they have received, including the behaviour of driving examiners. Complaints about driv...