Written questions

Housing Ombudsman Service: Fees and Charges

Commons · Question 125289 · Tabled 10 Apr 2026 · Ministry of Housing, Communities and Local Government · Official record

Answered 24 Apr 2026

Question

Asked by David Simmonds

To ask the Secretary of State for Housing, Communities and Local Government, what assessment he has made of the potential impact of the change to the Housing Ombudsman Service's level of fees on the financial burden on local authorities; and what steps he

Answer

Answered by Matthew Pennycook, 24 Apr 2026

Following consultation, the Housing Ombudsman published its 2026-27 Business Plan on 15 April. Both the final Business Plan and a consultation response summary can be found on the Housing Ombudsman’s website here.Fees will be increased to £9.64 per home i...