General Practitioners: Internet
Commons · Question 124931 · Tabled 10 Apr 2026 · Department of Health and Social Care · Official record
Answered 20 Apr 2026
Question
Asked by Andrew Snowden
To ask the Secretary of State for Health and Social Care, what assessment he has made of the adequacy of the accessibility of GP appointment systems for patients who do not have access to the internet.
Answer
Answered by Stephen Kinnock, 20 Apr 2026
We understand that not all patients have access to or want to use online services. The GP Contract is clear that patients should always have the option of telephoning or visiting their practice in person, and all online tools must always be provided in ad...