Building Safety Regulator: Complaints
Commons · Question 124483 · Tabled 10 Apr 2026 · Ministry of Housing, Communities and Local Government · Official record
Answered 20 Apr 2026
Question
Asked by Andrew Rosindell
To ask the Secretary of State for Housing, Communities and Local Government, how many formal complaints the Building Safety Regulator received this year; and how many of these complaints were upheld.
Answer
Answered by Samantha Dixon, 20 Apr 2026
“Complex Cases” has replaced the term for cases previously referred to as being with an Account Manager. The change in name is representative of the nature of these cases. These cases can include:Large and/or multi-building developmentsCases where the con...