Primary Care: Standards
Commons · Question 122775 · Tabled 23 Mar 2026 · Department of Health and Social Care · Official record
Answered 31 Mar 2026
Question
Asked by Helen Morgan
To ask the Secretary of State for Health and Social Care, if he will make an assessment of the adequacy of the consistency of the mandatory Single Point of Access triage process with NHS England's Jess's Rule guidance; and what safeguards are in place to
Answer
Answered by Stephen Kinnock, 31 Mar 2026
The Single Point of Access (SPoA) triage process is consistent with Jess’s Rule.Jess’s Rule is an NHS England patient safety initiative for primary care. It is designed for general practitioners (GPs) and supports them to reconsider a patient’s presentati...