Financial Conduct Authority
Commons · Question 122585 · Tabled 20 Mar 2026 · Treasury · Official record
Answered 25 Mar 2026
Question
Asked by Helen Morgan
To ask the Chancellor of the Exchequer, what steps she is taking to ensure adherence to the FCA’s Consumer Duty requirement for firms to avoid causing foreseeable harm.
Answer
Answered by Lucy Rigby, 25 Mar 2026
The Financial Conduct Authority's (FCA’s) Consumer Duty requires firms to act in good faith, prevent foreseeable harm, and act in the best interests of consumers. All FCA-authorised firms are required to comply with the Consumer Duty.The FCA has extensive...