Freedom of Information: Complaints
Lords · Question HL15654 · Tabled 17 Mar 2026 · Department for Science, Innovation and Technology · Official record
Answered 31 Mar 2026
Question
Asked by Lord Harper
To ask His Majesty's Government what was the average time to resolve a complaint to the Information Commissioner's Office in respect of Freedom of Information requests, in each of the past 5 years.
Answer
Answered by Baroness Lloyd of Effra, 31 Mar 2026
The Information Commissioner’s Office have seen the average days to resolve or close an FOI complaint reduce over the past five years from 134 days in 2021/22 to 76 days in 2025/26 despite cases increasing from 5932 to 8337 over the same period. The ICO a...