Jobcentres: Reform
Commons · Question 120886 · Tabled 16 Mar 2026 · Department for Work and Pensions · Official record
Answered 24 Mar 2026
Question
Asked by Zarah Sultana
To ask the Secretary of State for Work and Pensions, with reference to the Government's response to Recommendation 4 of the Work and Pensions Committee's Get Britain Working, Reforming Jobcentres report, what steps he is taking to monitor the quality and
Answer
Answered by Dame Diana Johnson, 24 Mar 2026
The Pre-referral Quality Check is completed by a Jobcentre Team Leader, deputy, or colleague with the relevant experience. The Department has a variety of internal performance metrics in place to monitor the quality of our services. We regularly review re...