Written questions

Energy: Meters

Commons · Question 120557 · Tabled 12 Mar 2026 · Department for Energy Security and Net Zero · Official record

Answered 20 Mar 2026

Question

Asked by James McMurdock

To ask the Secretary of State for Energy Security and Net Zero, with reference to his Department’s press release entitled Tough new rules force suppliers to fix faulty smart meters, published on 10 March 2026, whether his Department has a preferred target

Answer

Answered by Martin McCluskey, 20 Mar 2026

From May 2026 energy suppliers will be obligated to take all reasonable steps to resolve issues with smart meters not operating in smart mode as soon as possible, and within 90 days from when they first become aware of the issue. In many cases we would ex...