Energy: Meters
Commons · Question 120556 · Tabled 12 Mar 2026 · Department for Energy Security and Net Zero · Official record
Answered 20 Mar 2026
Question
Asked by James McMurdock
To ask the Secretary of State for Energy Security and Net Zero, with reference to his Department’s press release entitled Tough new rules force suppliers to fix faulty smart meters, published on 10 March 2026, what information his Department holds on the
Answer
Answered by Martin McCluskey, 20 Mar 2026
The Department does not hold data on the average time taken by energy suppliers to resolve reported issues with smart meters, but we know too many are waiting an unacceptable amount of time. Ofgem is responsible for regulating suppliers against their obli...