Written questions

Royal Mail: Labour Turnover

Commons · Question 120242 · Tabled 11 Mar 2026 · Department for Business and Trade · Official record

Answered 17 Mar 2026

Question

Asked by Jess Brown-Fuller

To ask the Secretary of State for Business and Trade, what assessment he has made of the potential impact of workforce retention at Royal Mail on recent delivery performance.

Answer

Answered by Blair McDougall, 17 Mar 2026

I have been clear that Royal Mail’s recent delivery performance has not been good enough. Workforce retention plays an important role in quality of service, as Royal Mail has said itself in the past in response to Ofcom investigations.I met Ofcom on 11 Ma...