Written questions

Child Maintenance Service: Complaints

Commons · Question 118834 · Tabled 9 Mar 2026 · Department for Work and Pensions · Official record

Answered 17 Mar 2026

Question

Asked by Preet Kaur Gill

To ask the Secretary of State for Work and Pensions, how many complaints to the Child Maintenance Service were resolved (a) within 15 working days, (b) between 15-20 working days, (c) between 20-30 working days and (d) after 30 working days in each year s

Answer

Answered by Andrew Western, 17 Mar 2026

The Child Maintenance Service (CMS) complaint data information requested is not readily available and to provide it would incur disproportionate cost.The CMS complies with the Department for Work and Pensions (DWP) complaints service standard, to aim to r...