Written questions

Insurance: Bereavement

Commons · Question 118291 · Tabled 5 Mar 2026 · Treasury · Official record

Answered 11 Mar 2026

Question

Asked by Helen Morgan

To ask the Chancellor of the Exchequer, what steps her Department is taking to help ensure customers purchasing joint insurance policies are made aware of changes to cover and pricing when one policyholder dies by insurance companies.

Answer

Answered by Lucy Rigby, 11 Mar 2026

The government is determined that insurers should treat customers fairly, including where they have suffered a bereavement, and firms are required to do so under Financial Conduct Authority (FCA) rules. The FCA requires firms to ensure their products offe...