Written questions

Patient Advice and Liaison Services: Standards

Commons · Question 117155 · Tabled 2 Mar 2026 · Department of Health and Social Care · Official record

Answered 11 Mar 2026

Question

Asked by James McMurdock

To ask the Secretary of State for Health and Social Care, whether he plans to introduce national service standards for Patient Advice and Liaison Services.

Answer

Answered by Zubir Ahmed, 11 Mar 2026

No assessment has been made of the operation and level of resourcing of Patient Advice and Liaison Services (PALS) across National Health Service trusts. PALS is a free, confidential and independent service providing advice and support to resolve issues a...