Written questions

Department for Work and Pensions: Telephone Services

Commons · Question 116097 · Tabled 25 Feb 2026 · Department for Work and Pensions · Official record

Answered 10 Mar 2026

Question

Asked by Steve Darling

To ask the Secretary of State for Work and Pensions, how many full-time equivalent front-line customer support staff worked on his Department's bereavement line in each year between 2021 and 2026.

Answer

Answered by Andrew Western, 10 Mar 2026

The number of staff employed is unpublished management information, collected and intended for internal departmental use and has not been quality assured to National Statistics or Official Statistics publication standard. ProductMar-21Mar-22 Mar-23Mar-24...