Written questions

Department for Work and Pensions: Conditions of Employment

Commons · Question 114480 · Tabled 20 Feb 2026 · Department for Work and Pensions · Official record

Answered 4 Mar 2026

Question

Asked by James McMurdock

To ask the Secretary of State for Work and Pensions, what proportion of staff in his Department have (a) office-based, (b) hybrid and (c) remote-working contracts.

Answer

Answered by Andrew Western, 4 Mar 2026

Due to the operational nature of the department, a significant proportion of DWP roles - particularly customer-facing and telephony positions-are required to be carried out from the office to ensure customers receive consistent and timely support. Hybrid ...