Written questions

Broadband: Social Tariffs

Commons · Question 114355 · Tabled 20 Feb 2026 · Department for Science, Innovation and Technology · Official record

Answered 2 Mar 2026

Question

Asked by James McMurdock

To ask the Secretary of State for Science, Innovation and Technology, with reference to her Department’s press release entitled End to surprise phone and broadband bill hikes to help with cost of living, published on 11 February 2026, what steps her Depar

Answer

Answered by Kanishka Narayan, 2 Mar 2026

The Telecoms Consumer Charter strengthens protections for customers who may be eligible for social tariffs by securing commitments from major providers to ensure these tariffs are clearly signposted and easy to find in customer communications. This ensure...