NHS: Correspondence
Commons · Question 112890 · Tabled 11 Feb 2026 · Department for Business and Trade · Official record
Answered 23 Feb 2026
Question
Asked by Lisa Smart
To ask the Secretary of State for Business and Trade, what assessment his Department has made with Cabinet colleagues of the potential impact of changes to Royal Mail's Universal Service Obligation on the delivery of time-critical NHS correspondence.
Answer
Answered by Blair McDougall, 23 Feb 2026
Ofcom, as the independent regulator of postal services, has made changes to the obligations imposed on Royal Mail to push the business to improve reliability across all types of postal deliveries.The government recognises the importance of delivery of tim...