NHS Trusts: Complaints
Commons · Question 112994 · Tabled 11 Feb 2026 · Department of Health and Social Care · Official record
Answered 2 Mar 2026
Question
Asked by James McMurdock
To ask the Secretary of State for Health and Social Care, what assessment he has made of the potential impact of staffing levels on the volume of complaints received by NHS trusts.
Answer
Answered by Karin Smyth, 2 Mar 2026
No assessment has been made. The responsibility for staffing levels is with clinical and other leaders at a local level, responding to local needs, supported by guidelines by national and professional bodies and overseen and regulated in England by the Ca...