Chronic Illnesses: Health Services
Commons · Question 112993 · Tabled 11 Feb 2026 · Department of Health and Social Care · Official record
Answered 26 Feb 2026
Question
Asked by James McMurdock
To ask the Secretary of State for Health and Social Care, what steps he is taking to support NHS trusts to help tackle the root causes of recurring complaints.
Answer
Answered by Zubir Ahmed, 26 Feb 2026
The National Health Service should listen to, learn from, and act on issues that are raised in complaints to ensure services continually improve and that when things go wrong, problems are addressed and not repeated.To support good complaint handling, the...