Patient Advice and Liaison Services: Standards
Commons · Question 112992 · Tabled 11 Feb 2026 · Department of Health and Social Care · Official record
Answered 26 Feb 2026
Question
Asked by James McMurdock
To ask the Secretary of State for Health and Social Care, what assessment he has made of the adequacy of NHS trusts in responding to Patient Advice and Liaison Service enquiries within required timeframes.
Answer
Answered by Zubir Ahmed, 26 Feb 2026
We have not made an assessment of the adequacy of National Health Service trusts in responding to Patient Advice and Liaison Service (PALS) enquiries. Generally, there are no required national timeframes for responding to enquiries made to PALS. However, ...