Driver and Vehicle Licensing Agency: Standards
Commons · Question 112272 · Tabled 10 Feb 2026 · Department for Transport · Official record
Answered 16 Feb 2026
Question
Asked by Lisa Smart
To ask the Secretary of State for Transport, what assessment her Department has made of the potential impact of DVLA's new casework system on processing times and the number of cases that have not been processed.
Answer
Answered by Simon Lightwood, 16 Feb 2026
The Driver and Vehicle Licensing Agency (DVLA) is rolling out a new casework system for driving licence applications where a medical condition must be investigated. This will deliver significant improvements, including improved turnaround times, increased...