Written questions

Civil Servants: Workplace Pensions

Commons · Question 110180 · Tabled 2 Feb 2026 · Cabinet Office · Official record

Answered 6 Feb 2026

Question

Asked by Claire Young

To ask the Minister for the Cabinet Office, if he will publish the (a) eligibility criteria for interest-free hardship loans and (b) process for applying for them for retired civil servants that are unable to access their civil service pension payments on

Answer

Answered by Anna Turley, 6 Feb 2026

The Cabinet Office awarded the contract to administer the Civil Service Pension Scheme to Capita in November 2023 under the previous government. The Civil Service Pension Scheme transferred to Capita on 1 December.Transitional Help Loans are available to ...