Civil Servants: Workplace Pensions
Commons · Question 109930 · Tabled 30 Jan 2026 · Cabinet Office · Official record
Answered 21 Apr 2026
Question
Asked by Ben Coleman
To ask the Minister for the Cabinet Office, what resources Capita has committed to reducing the Civil Service pension processing backlog, including staffing levels and system capacity.
Answer
Answered by Satvir Kaur, 21 Apr 2026
The Cabinet Office awarded the contract to administer the Civil Service Pension Scheme to Capita in November 2023 under the previous government. The issues and delays facing a number of civil servants and pension scheme members in receiving their pension ...