Asylum: Advisory Services
Commons · Question 108406 · Tabled 26 Jan 2026 · Home Office · Official record
Answered 3 Feb 2026
Question
Asked by Rupert Lowe
To ask the Secretary of State for the Home Department, what Key Performance Indicators and service standards are contained within the contract titled AIRE - Advice Issue Reporting and Eligibility, including any KPIs relating to call handling times, resolu
Answer
Answered by Alex Norris, 3 Feb 2026
This information cannot be disclosed as the detailed financial breakdown of the AIRE contract is commercially sensitive.This contract was approved by the Commercial Approval Board where it gained approval within Home Office. It was also approved by Cabine...