Written questions

Health Services: Digital Technology

Lords · Question HL13900 · Tabled 26 Jan 2026 · Department of Health and Social Care · Official record

Answered 30 Jan 2026

Question

Asked by Lord Bird

To ask His Majesty's Government what assessment they have made of the impact of digital exclusion on access to healthcare services, including booking appointments and accessing remote consultations.

Answer

Answered by Baroness Merron, 30 Jan 2026

National Health Service organisations must ensure that all patients have equitable access to care, and that decisions or policies do not unfairly disadvantage people or lead to an increase in inequalities. All NHS organisations are legally obliged to not ...