Written questions

Civil Servants: Workplace Pensions

Commons · Question 107299 · Tabled 20 Jan 2026 · Cabinet Office · Official record

Answered 4 Feb 2026

Question

Asked by Gregory Stafford

To ask the Minister for the Cabinet Office, what assessment he has made of the trend in the levels of timeliness of Civil Service Pension payments since Capita took over administration of the MyCSP system on 1 December 2025.

Answer

Answered by Anna Turley, 4 Feb 2026

Capita took over the administration on 1 December 2025. Since then, Capita has completed pension payments to approximately 730,000 retired members on time. However, some civil servants and pension scheme members are facing unacceptable delays in accessing...