NHS: Correspondence
Commons · Question 106613 · Tabled 19 Jan 2026 · Department of Health and Social Care · Official record
Answered 24 Feb 2026
Question
Asked by Helen Morgan
To ask the Secretary of State for Health and Social Care, what steps he is taking to ensure the timely delivery of NHS mail to patients.
Answer
Answered by Karin Smyth, 24 Feb 2026
Whilst there is an increasing move towards digital National Health Service communications via the NHS App, texts, digital telephony, and emails, NHS letters remain crucial for many patients, particularly those who may be digitally excluded.All NHS organis...