Written questions

Shared Ownership Schemes: Service Charges

Commons · Question 106246 · Tabled 15 Jan 2026 · Ministry of Housing, Communities and Local Government · Official record

Answered 20 Jan 2026

Question

Asked by Freddie van Mierlo

To ask the Secretary of State for Housing, Communities and Local Government, what steps his Department is taking to ensure transparency and fairness in the calculation and application of maintenance charges for shared ownership properties; and whether he

Answer

Answered by Matthew Pennycook, 20 Jan 2026

Most shared owners have a landlord who is a member of the Housing Ombudsman Service. Tenants can therefore take complaints about service charges, not including fees, to the Ombudsman.The new Social and Affordable Homes Programme places new expectations on...