General Practitioners: Digital Technology
Commons · Question 105075 · Tabled 12 Jan 2026 · Department of Health and Social Care · Official record
Answered 20 Jan 2026
Question
Asked by Nick Timothy
To ask the Secretary of State for Health and Social Care, what guidance his Department has issued to GP surgeries implementing the digital front door to ensure non-digital access routes remain available to patients unable to use online services.
Answer
Answered by Stephen Kinnock, 20 Jan 2026
In February 2025 the General Practitioners Committee England agreed to make it a contractual obligation for all general practices (GPs) to offer access to online services throughout core hours, from 8:00am to 18:30pm, bringing online access in line with w...