Written questions

Consumer Energy Solutions: Insolvency

Commons · Question 104824 · Tabled 12 Jan 2026 · Department for Energy Security and Net Zero · Official record

Answered 15 Jan 2026

Question

Asked by Liz Saville Roberts

To ask the Secretary of State for Energy Security and Net Zero, what safeguards are being established to protect people who are waiting for rectification of work carried out under the ECO 4 Scheme by Consumer Energy Solutions following the company enterin

Answer

Answered by Martin McCluskey, 15 Jan 2026

All completed installations under ECO4 and GBIS are covered by a guarantee. Consumers should approach their guarantee provider for support within the bounds of their policy. We are actively and urgently working with Trustmark, MCS and scheme providers to ...