General Practitioners
Commons · Question 104433 · Tabled 8 Jan 2026 · Department of Health and Social Care · Official record
Answered 18 Mar 2026
Question
Asked by Jess Brown-Fuller
To ask the Secretary of State for Health and Social Care, whether his Department has assessed the impact of the online GP booking system introduced on 1 October 2025 on (a) patient access to GPs and (b) appointment waiting times.
Answer
Answered by Stephen Kinnock, 18 Mar 2026
The contractual change made on 1 October 2025 required general practices to keep their existing online systems open during core hours, allowing patients to contact the practice online between 8am and 6.30pm. Telephone and in-person routes continue to oper...