General Practitioners
Commons · Question 104432 · Tabled 8 Jan 2026 · Department of Health and Social Care · Official record
Answered 18 Mar 2026
Question
Asked by Jess Brown-Fuller
To ask the Secretary of State for Health and Social Care, whether the Government has considered writing to every pension-age person to inform them they can phone or go in-person to book a GP appointment following the introduction of the online booking sys
Answer
Answered by Stephen Kinnock, 18 Mar 2026
The contractual change made on 1 October 2025 required general practices to keep their existing online systems open during core hours, allowing patients to contact the practice online between 8am and 6.30pm. Telephone and in-person routes continue to oper...