Railways: Tickets
Commons · Question 102861 · Tabled 5 Jan 2026 · Department for Transport · Official record
Answered 12 Jan 2026
Question
Asked by Navendu Mishra
To ask the Secretary of State for Transport, pursuant to the answer of 16 December 2025 to question 97955 titled Brinnington Station: Staff, what steps her Department can take when rail operators fail to comply with their obligations under the ticketing a
Answer
Answered by Keir Mather, 12 Jan 2026
It is a requirement of the operators’ contracts that they must comply with all inter-operator schemes, which includes the Ticketing and Settlement Agreement (TSA) and the associated schedules that relate to ticket office opening hours. Operators must make...