New Homes Ombudsman
Commons · Question 102928 · Tabled 5 Jan 2026 · Ministry of Housing, Communities and Local Government · Official record
Answered 13 Jan 2026
Question
Asked by Lisa Smart
To ask the Secretary of State for Housing, Communities and Local Government, whether he plans to introduce a mechanism allowing councils to insist that property developers are registered with the New Homes Ombudsman to make development applications.
Answer
Answered by Matthew Pennycook, 13 Jan 2026
The government expects all housebuilders to deliver high-quality homes and to swiftly resolve issues if and when things go wrong. We have committed to working with the devolved administrations to implement a statutory UK-wide New Homes Ombudsman that deve...