Written questions

Legal Profession: Insolvency

Commons · Question 102093 · Tabled 2 Jan 2026 · Ministry of Justice · Official record

Answered 23 Jan 2026

Question

Asked by Martin Wrigley

To ask the Secretary of State for Justice, what assessment he has made of the effectiveness of the complaints system through the Legal Ombudsman in cases where large numbers of consumers are affected by the collapse of a single legal firm.

Answer

Answered by Sarah Sackman, 23 Jan 2026

The Office for Legal Complaints (OLC) is the independent body responsible for administering the Legal Ombudsman (LeO) scheme. The Legal Services Board (LSB), as the oversight regulator, has statutory duties to monitor the OLC.The collapse of a law firm do...