Written questions

Postal Services: Standards

Commons · Question 101878 · Tabled 2 Jan 2026 · Department for Business and Trade · Official record

Answered 7 Jan 2026

Question

Asked by Matt Vickers

To ask the Secretary of State for Business and Trade, what steps his Department is taking to help ensure timely postal deliveries by Royal Mail.

Answer

Answered by Blair McDougall, 7 Jan 2026

Last year, I met the CEOs of Royal Mail and its parent company and raised concerns about Royal Mail’s performance. They reported continued targeted action to improve reliability. I will continue to raise concerns with Royal Mail if the company’s quality o...