Bank Services: Digital Technology
Commons · Question 100689 · Tabled 16 Dec 2025 · Treasury · Official record
Answered 19 Dec 2025
Question
Asked by Martin Wrigley
To ask the Chancellor of the Exchequer, what assessment she has made of the impact of app-only banking policies on older and digitally excluded customers; and whether she will require banks operating in the UK to provide non-digital routes for account ope
Answer
Answered by Lucy Rigby, 19 Dec 2025
The Government works closely with the Financial Conduct Authority (FCA), the independent regulator of the UK’s financial services sector, to ensure that all customers get the right support with their financial products and services. FCA guidance highlight...